Culture Change
The psychology of change ...
Perhaps the most important aspect of a transformation, getting people involved, motivated, with a feeling of ownership without them thinking of redundancies and cost cutting, will made or break a project. This is why Magal Consulting will spend so much time addressing this aspect of change management.
"Framing the change" is key.
Go into a hospital ward and say to the nurses that you are here to improve their efficiency and performance, and you will meet not only resistance to change, but failure to motivate and entice the experts of the job, leading to non–ownership of change, and hence unsustainable change.
Go into a hospital ward and say to the nurses that you are here to give them the tools to help them to improve patient care, and you will not only find willingness to change, but complete buy-in, creating the right environment for sustainable and creative change to occur.
Taking a similar approach at a heavily union based manufacturing site in northern Spain, our consultants found the local convener himself leading the way in optimizing future state shop floor layouts.